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Technology
Integrity, in support of our commitment to excellence, employs leading edge technology through the use of Artiva, designed by Ontario Systems. The Artiva system is designed specifically to meet the changing needs of both first and third party debt collections processes. The system offers managers greater flexibility and control to properly manage accounts, identify trends before they become problems and ensure accounts are worked to our clients specific standards. This enables us to optimize collections and increase liquidation and net-back to our clients.
The Artiva System offers:
- Powerful workflow and process optimization - the system can be customized to meet any client or business requirement
- Fully integrated dialer with floating agent capabilities - Increases right-party contacts and flexibility
- Data at Rest encryption - clients data is protected at all times
- SAS 70 & PCI Compliant - the system meets the highest industry security requirements and certifications
- GUI based collector screens - pop-up windows with client and state specific conditions reduces training time
- Easy to configure specific business rules and work standards to meet client contractual requirements
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